Beijing United Family Hospital, Beijing, China
About Hospital
Since 2005, Beijing United Family Hospital (BJU) has been a premier healthcare provider for expatriate and Chinese families, earning consistent re-accreditation from the Joint Commission International (JCI) and the College of American Pathologists (CAP). We are proud holders of Stage 6 EMRAM certification from the Healthcare Information and Management Systems Society (HIMSS).
Our commitment extends across a lifetime, from birth to old age. With over 200 full-time senior physicians and specialists from around the globe, we offer compassionate care coupled with professional expertise. Our services range from 24-hour emergency care to wellness treatments, featuring advanced technologies such as MRI, endoscopies, laparoscopic and da Vinci robotic surgeries, cardiovascular interventions, plastic and cosmetic surgeries, and neurosurgeries.
In addition to our main hospital in the Lido area, BJU is part of the United Family Healthcare network, which includes satellite clinics, United Family Home Healthcare (UFHH), United Family New Hope Oncology Center, and Beijing United Family Rehabilitation Hospital (BJURH). As the flagship facility of United Family Healthcare, we are proud to provide comprehensive medical care across Beijing and beyond, with facilities in Shanghai, Guangzhou, Tianjin, and Qingdao.
Team and Specialities
Infrastructure
Location
Hospital Address
Beijing United Family Hospital and Clinics
2 Jiangtai Road, Chaoyang District,
Beijing 100015 – China
Facilities
Our Patient Services officers work as advocates for you and your family to ensure that your experience at the hospital is pleasant and comfortable. Patient Services officers can help answer specific questions, provide information, facilitate problem solving, and coordinate communication between you, your family, and the appropriate hospital staff. Our Patient Services officers are on duty from 8:30 am to 7 pm Monday to Friday and from 8:30 am to 5:30 pm on Weekends.
Concierge services
Booking transportation and accommodation
For families that reside outside of Beijing, our Patient Services Department can assist you and your family members in finding accommodations near our facilities as well as transportation to our locations. Contact our Patient Services Department for help with reserving and purchasing international or local air tickets or train tickets. We can also help with local transportation should you wish take a taxi. We can also provide you with information regarding short-term and mid-term lodging. We have arrangements with nearby hotels where you can rent a room or an apartment at a reasonable rate.
ATM
An ATM is conveniently located at the lobby of BJU 1, BJU 2 and BJU 3 so that our patients can withdraw cash in local currency.
Hospital coffee shop
Light meals and snacks are available in the coffee shop located at the lobby of BJU 1, BJU 2 and BJU 3 next to the main reception area. Hot entrees, sandwiches, fresh-baked muffins and cookies are available daily. The coffee shop is open from 7:00 a.m. to 8:00 p.m. from Monday to Sunday.
Items for sale
For patients, family members, and visitors, we have a selection of goods and gifts available for sale on the first floor of the main building next to the pharmacy, in the lobby of Building 3 and on Dermatology Center items such as baby essentials, maternity goods, medical products, and beauty care products are available.
Multilingual support
Our hospital staffs are fluent in a number of languages, including English, Arabic, French, Japanese, Korean, Mandarin Chinese, Farsi, Spanish, Russian, Danish, Dutch, German, Italian, Laotian, Polish, Portuguese, Thai, Taiwanese, Shanghainese, Sichuanese, and Cantonese. If our staff doesn’t speak your language, we are pleased to offer, free of charge, a telephone translation service that operates in over 40 languages, 24 hours a day. Please ask the nurses for assistance.
Patient rights and responsibilities
Every patient has rights and responsibilities. These rights apply to all of our patients without regard to gender, sexual orientation, ethnic, social, cultural, educational, or religious background. Every clinic or nursing unit can provide you with a copy of the Patient Bill of Rights and Patient’s Responsibilities. Inpatients will find a copy of each of these documents in the Patient Services Manual.